We try and keep it as simple as possible but we also try to offer as many options as possible.
We only despatch and process orders Monday to Friday, excluding bank holidays. We do not despatch at weekends or bank holidays. If you order on a weekend your order will not be processed until the next working day.
We do not offer same day delivery on any of our products. Next working day delivery can be specified at point of order, subject to terms and conditions below.
Our standard cut off point for same day despatch is 2pm but this can vary based on products. Please check the buy button for details of the cut off for the product you order. In the event of this changing we will add a prominent red banner to the checkout page advising of the current deadline for that day.
During busy periods such as Christmas, orders can be delayed. We will always aim to deliver on your specified date where a date has been selected. If you choose deliver ASAP, we will not prioritise your order and it may not be shipped the same day.